Shipping policy

At NC Gifts, we understand the significance of a smooth and dependable shipping process for our valued customers. Our shipping policy is designed to provide you with a detailed insight into our shipping procedures and expectations:

1. Delivery Time

  • Our estimated delivery time is approximately 7-8 working days from the date of order placement. Please bear in mind that this time frame is an approximation, and actual delivery times can vary based on factors like the complexity of product customization and the shipping destination.

2. Order Processing

  • We commence processing your order immediately upon receiving it. Customized products require meticulous attention to detail, and our team works diligently to uphold the highest quality standards.

3. Shipping Methods

  • To cater to your preferences, we offer various shipping methods, including standard and expedited options. The availability of shipping methods may vary depending on your location.

4. Shipping Costs

  • Shipping costs are calculated considering factors such as the weight, size, and destination of your order. You will see the shipping cost displayed during the checkout process.

5. Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email containing a tracking number. You can utilize this number to monitor the progress of your shipment through our website or the carrier's website.

6. Delivery Address

  • It is essential to ensure that your shipping address is accurate and up-to-date to prevent any delivery delays or complications. We cannot be held responsible for issues arising from incorrect or incomplete address information provided by customers.

7. Shipping Delays

  • While we make every effort to meet our estimated delivery times, unforeseen circumstances, such as weather-related delays or carrier-related issues, may occasionally occur. We appreciate your patience during such situations.