Shipping policy

Shipping Policy

1. Processing Time:

• Personalized orders require 2-5 business days for production. Processing times may vary for bulk orders or during peak seasons.

2. Shipping Methods:

• We partner with reliable couriers to ensure timely and safe delivery of your orders. Tracking information will be shared via email or SMS once the order is shipped.

3. Shipping Costs:

• Shipping charges depend on your location and the weight of the product. Exact costs are displayed during checkout.

4. Delivery Times:

• Domestic orders: 5–7 business days after dispatch.
• International orders: 7–15 business days, depending on destination and customs clearance.

5. Delays:

• NCGifts is not responsible for delays caused by unforeseen circumstances, such as courier issues or natural disruptions.